Distinguished LSE Professor Leslie Willcocks is an authority in the field of Outsourcing, and often takes his research into uncharted waters. Along with LSE Visiting Professor Mary Lacity, and industry expert Andrew Burgess, the authors investigated the growing trend of Outsourcing in Legal Services, an industry well known for being tightly knit and traditionally cautious with Information Systems and it’s impact on their business.
LISA held it’s second Technology Seminar, entitled “The Rise of Legal Services Outsourcing” on Tuesday June 17th, 2014, with Professor Willcocks launching his book of the same title, at the Sheikh Zayed Theatre.
LISA Chairman Adnan Naseem opened the seminar by giving a brief overview of LISA, the success stories, and the challenges that lie ahead. He also highlighted the importance of the collaboration between Alumni and Faculty to provide a value offering to the community that will raise the profile of the LSE.
John Croft of Elevate Services , one of the event sponsors along with Radiant Law and Source ,introduced the presenters and thanked them for their work and important findings. He emphasized his company’s belief in the future of legal services becoming more streamlined, and outsourcing is not something the business can overlook any longer.
Prof. Willcocks then took to the stage and gave some background on the reasons that led to the writing of this book, and how outsourcing will change the legal profession. Prof. Lacity then delved deeper into the progress and evolution of Legal Services Outsourcing (LSO) and the lessons learned, before Andrew Burgess from Source discussed the pyramid of value added by companies embracing legal services outsourcing. “Being in the presence of companies like Elevate Services and Radiant Law in 2014 was like being in the presence of Apple and Microsoft in the 1980s – these companies are the future of Law.” Noted Professor Lacity.
The Seminar ended with a book signing and a couple of drinks at the White Horse on LSE Campus.
Slides from the Event Can be downloaded here: LSOSanFranciscoDISTRIBUTE-1